awesome CSR Customer service is awesome.
Doreen, callgary | fast replacemnt Thank you for correcting the shadow box I ordered that arrived too big. I received the replacement shadow box and it fit perfectly! I love the dark gray finish, too. I’m looking forward to receiving the 11X14 black shadow box to mount my other art.
Nanig, | Not Happy... The instructions and feedback messages would have to be a bit more friendly. There was no way of knowing if the order had been sent or received by you. Because of that I re-ordered and should not have. The picture arrived with the mounting hook on the wrong end. If I use the mounting hook then the picture is upside down.
Other than that the framing and photo is very good.
Rene Mathieu, Edmonton | Very Fast turnaround on my frame and free shipping is a plus.Unfortunately the frame was oversized so my canvas is a sloppy fit. Over 1/8\" gap between canvas and the rabbet inside the back of the floater frame can be seen. Next time I guess I need to take 1/8\" of my canvas measurement.
S Faubert, calgary |