Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Thank you sooooooo much COC. I was a bit nervous about this but when it arrived the print was absolutely beautiful. My daughter is going to love it for her college graduation gift.
Brad Pocklington, Montesano, WA | i was a bit nervous got my pictures! LOVE them! They turned out better then i thought- i was a bit nervous-----Thankyou for all of your help and how swiftly you worked to make them happen-sorry that i wasnt as swift, but i wasnt in a huge hurry as they were christmas gifts!
hoping to order more soon...this time for me...
Rhonda
Rhonda, | Love our enlarged canvas print. Our contact with Keen Art Media was reserved, but she assured us the print we selected would be fine for a 42\" x 31-1/2\" enlargement. Despite some doubts, we could not be happier with it. Will use Keen Art again.
Glen R., |