caught me off guard. The four frames that I ordered all came in mint condition in a tidy manner. However, the largest floating frame for a 36” x 48” painting was a bit too large and the brackets wouldn’t work. Now I am left to make my own custom brackets to try to make this work. Considering this was a $350 frame, this caught me off guard.
Mark R., Edmonton | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Safe and sound I received my order yesterday, safe and sound, and I just wanted to let you know how pleased I am with the results. The ease of use of your web-site, your customer support and the speed and quality of your work are exceptional. Excellent work! I look forward to using your services again in the future,
Philip, Montreal | nothing but positive things First time trying this company, and I have nothing but positive things to say! Good product, with reasonable pricing, and the customer service is pleasant to deal with! The shipping was fast and on schedule as well! I\'m already working on my next purchase! Thanks!
Ryan Mutthius, Calgary |